Computer Support Specialist, A.A.A.S.

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Academic Program Code: 165

This program prepares individuals to provide technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems in person, on the phone, and via electronic support in a variety of industries. The program includes instruction in computer concepts, information systems, networking, operating systems, computer hardware, the Internet, software applications, problem solving, and principles of customer service. Upon completion of this degree students will be prepared to seek employment in the areas of computer repair, help desk technician, and application specialist.

General Education Courses

Select a minimum of 15 credit hours of course work from the General Education Course list. Course work must be selected as directed from the areas below.

English Composition and Communications

EN 101 - English Composition I Credit Hours: 3
Select one (1) course from the list below.
EN 102 - English Composition II Credit Hours: 3
COM 131 - Fundamentals of Public Speaking Credit Hours: 3
COM 135 - Interpersonal Communication Credit Hours: 3

Humanities

Select one (1) Humanities General Education Elective.

Humanities General Education - Elective Credit Hours: varies by course

Social Sciences

Select one (1) Social Sciences General Education Elective.

Social Sciences General Education - Elective Credit Hours: varies by course

Natural Sciences and Mathematics

Select one (1) Natural Sciences Lab/Non Lab General Education Elective or one (1) Mathematics General Education Elective.

Nat Sci Lab/Non Lab General Education - Elective Credit Hours: varies by course
OR
Mathematics General Education - Elective Credit Hours: varies by course

General Education Total Credit Hours

15 (minimum)

Program Courses

CIS 100 - Introduction to Computer Information Systems Credit Hours: 3
CIS 103 - Introduction to Windows and Microsoft Office Credit Hours: 3
CIS 116 - Introduction to Computer Programming Credit Hours: 3
CIS 132 - Linux I Credit Hours: 3
CIS 135 - Microcomputer Operating Systems Credit Hours: 3
CIS 140 - Microsoft PowerPoint Credit Hours: 3
CIS 148 - HTML Essentials Credit Hours: 3
CIS 155 - Microsoft Word Credit Hours: 3
CIS 156 - Microsoft Excel Credit Hours: 3
CIS 170 - Microsoft Access Database I Credit Hours: 3
CIS 178 - Principles of Info Security Credit Hours: 3
CIS 233 - Network+ Credit Hours: 3
CIS 234 - Microsoft Windows Server Administration I Credit Hours: 3
CIS 265 - Computer Servicing I / A+ Hardware Credit Hours: 3
CIS 266 - Computer Servicing II / A+ Software Credit Hours: 3

Total Credit Hours

Course Discontinuation

CIS 234 has been discontinued and will no longer appear in the academic catalog after the 23.24 academic year. If this course is still needed to complete this degree, contact the CIS Department Head if you have additional questions.