Jul 12, 2025  
GRCC Curriculum Database (2025-2026 Academic Year) 
    
GRCC Curriculum Database (2025-2026 Academic Year)
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AUT 272 - Automotive Technology Applied Service and Management II


Description
This course will focus on management of the complete repair-order process.  Students will write repair orders, lead vehicle inspections, perform diagnostics, and complete repairs.  Students will explore and practice service-management concepts , including repair-order processing, time management, organization and customer service.

Students will prepare an employment resume and a sample job application.  Job interviewing skills and strategies will be examined and discussed.


Credit Hours: 2
Contact Hours: 4
Prerequisites/Other Requirements: AUT171 and AUT172
English Prerequisite(s): None
Math Prerequisite(s): None
Course Corequisite(s): None
Academic Program Prerequisite: None
Consent to Enroll in Course: No Department Consent Required
Dual Enrollment Allowed?: Yes
Course Fees: $25.00
Number of Times Course can be taken for credit: 1
Programs Where This Course is a Requirement:
Automotive Technology, A.A.A.S., Automotive Technology, Certificate
General Education Requirement:
None
General Education Learner Outcomes (GELO):
NA
Course Learning Outcomes:
  1. Perform ASE tasks, as assigned, from the ASE MASTER Task List
  2. Perform vehicle inspections using digital inspection software
  3. Compose accurate and comprehensive text describing vehicle diagnosis and repair for the Cause and Correction sections of an automotive repair order
  4. Identify and locate vehicle components and systems related to Air Conditioning and Heating, Automatic Transmissions, Brakes, Electrical/Electronic Systems, Engine Performance, Engine Repair, Manual Transmissions and Axles,  and Suspension and Steering Systems
  5. Demonstrate competency completing ASE MASTER tasks related to Air Conditioning and Heating, Automatic Transmissions, Brakes, Electrical/Electronic Systems, Engine Performance, Engine Repair, Manual Transmissions and Axles,  and Suspension and Steering Systems
  6. Demonstrate team leadership and self-management skills related to work as an automotive technician
  7. Prepare a resume and job application checklist
  8. Discuss job interview strategies

 
Course Outline:
I. Advanced automotive repair order management and team leadership

I.A. Repair order management

I.B. Team leadership

I.C. Self-management as an automotive technician

II. ASE Master Tasks 

II.A. Air Conditioning and Heating

II.B. Automatic Transmissions

II.C. Brakes

II.D. Electrical/Electronics and Diagnostics

II.E. Engine Peformance

II.F. Engine Repair

II.G. Manual Transmissions and Axles

II.H. Suspension and Steering  

III. Career - Job Search

III.A. Resume and job application

III.B. Interview skills


Instructional Strategies:
Lecture 20%-40%

Lab 60%-80%

 
Mandatory Course Components:
None
Equivalent Courses:
None


Name of Industry Recognize Credentials: None

Course-Specific Placement Test: None
Course Aligned with ARW/IRW Pairing: NA
Mandatory Department Assessment Measures:
None
Course Type:
Program Requirement- Offering designed to meet the learning needs of students in a specific GRCC program.
Course Format:
Lecture/Lab - Must meet Lecture & Lab Ratios
Total Lecture/Lab Hours Per Week: 4.
People Soft Course ID Number: 105265
Course CIP Code: 47.9999
Maximum Course Enrollment: 18
General Room Request: Automotive classroom in Tassell M-TEC and lab 140
School: School of Business & Industry
Department: Automotive
Discipline: AUT
First Term Valid: Winter 2025 (1/1/2025)
1st Catalog Year: 2024-2025
Name of Course Author:
Chad Lodenstein
Faculty Credential Requirements:
Master’s Degree (GRCC general requirement), Program Accreditation Requirement (list below)
Faculty Credential Requirement Details:
ASE Master Certification, and G1, L1
Course Review & Revision Year: 2028-2029



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