QSC 248 - Quality Assurance

Description
This couse is about the role of the modern quality assurance department and the tools and skills required in quality assurance today. It covers how standards are set, how to take samples and calculate statistical information, sample statistics, measurements, and procurement procedures.

Credit Hours: 3
Contact Hours: 3
Prerequisites/Other Requirements: None
English Prerequisite(s): None
Math Prerequisite(s): None
Course Corequisite(s): None
Academic Program Prerequisite: None
Consent to Enroll in Course: No Department Consent Required
Dual Enrollment Allowed?: Yes
Number of Times Course can be taken for credit:
Programs Where This Course is a Requirement:
Tooling and Manufacturing Technology, A.A.A.S., Quality Science, Certificate

General Education Requirement:
None
General Education Learner Outcomes (GELO):
NA
Course Learning Outcomes:
1. Discuss quality theory and management principles.

2. Explain the concepts of quality improvement and different methodologies.

3. Demonstrate competency in statistics and probability.

4. Discuss the concepts of control charts, both variable and attribute.

5. Discuss the importance of reliability.

6. Conduct acceptance sampling.

7. Utilize quality improvement tools and quality management tools.

8. Discuss the importance of auditing systems: QS/ISO9000 and six sigma philosophies.

9. Create and/or organize data and information into meaningful patterns in order to interpret and draw inferences from it.

10. Evaluate information to identify limitations and biases.

Course Outline:
I. Introduction

II. Total quality management

III. Total quality management tools

IV. Fundamentals of statistics

V. Theory of Control charts

VI. Acceptance Sampling

VII. Reliability

VIII. Management quality improvement tools

IX. Auditing, QS/ISO 9000 systems

Approved for Online and Hybrid Delivery?:
Yes
Instructional Strategies:
Lecture: 40-60%

Class discussion: 10-20%

Questions and answers: 10-20%

Testing and evaluation: 5-15%
Mandatory Course Components:
None
Name of Industry Recognize Credentials: None

Course-Specific Placement Test:
Course Aligned with ARW/IRW Pairing: N/A

Mandatory Department Assessment Measures:
None

Course Type:
Program Requirement- Offering designed to meet the learning needs of students in a specific GRCC program.
Course Format:
Lecture/Lab - Must meet Lecture & Lab Ratios
Total Lecture/Lab Hours Per Week: 3
People Soft Course ID Number: 101552
Course CIP Code: 48.9999 changed to 15.0799
Maximum Course Enrollment:
School:
Department: Manufacturing
Discipline: MN
Faculty Credential Requirements:
Master’s Degree (GRCC general requirement), Professionally qualified through work experience in field (Perkins Act or Other) (list below)
Faculty Credential Requirement Details:
Extensive knowledge of Manufacturing/Quality/Engineering/Statistics

Major Course Revisions: Prefix
Last Revision Date Effective: 20240301T12:09:19
Course Review & Revision Year: 2028-2029