COM 250 - Organizational Communication Description The course provides an examination of the impact of effective internal and external communication in workplace environments. The communication process is examined through readings, lecture, case studies, group interaction, and organizational analysis. Leadership styles, problem-solving strategies and approaches to teamwork are addressed, as well as the impact of globalization, diversity, and technology in the workplace. Credit Hours: 3 Contact Hours: 3 Prerequisites/Other Requirements: None English Prerequisite(s): None Math Prerequisite(s): None Course Corequisite(s): None Academic Program Prerequisite: None Consent to Enroll in Course: No Department Consent Required Dual Enrollment Allowed?: No Number of Times Course can be taken for credit: 1 Programs Where This Course is a Requirement: None General Education Requirement: None General Education Learner Outcomes (GELO): NA Course Learning Outcomes: 1. Identify a variety of organizational communication theories.
2. Apply organizational communication concepts to individual organizations and career choices.
3. Recognize the various approaches to organizational leadership.
4. Apply appropriate conflict management strategies related to communication challenges in individual and team-based interactions and decision-making.
5. Demonstrate an awareness of the impact of mergers, technology, and globalization on individuals and organizations as they relate to interpersonal communication.
6. Describe how corporate cultures are both created and maintained and how that impacts communication in the workplace.
7. Evaluate the communication impact of diversity in the workplace on both individuals and the organization.
8. Create a written summary of the main ideas extracted from information gathered.
9. Know and use active listening skills.
10. Develop a plan to implement a solution to a problem or issue.
11. Adapt to change by developing new ideas or finding improved ways of doing things. Course Outline: I. Classical Approaches to Organizational Communication
II. Human Relations Approaches
III. Human Resources Approaches
IV. Systems Approaches
V. Cultural Approaches
VI. Critical Approaches
VII. Assimilation Processes
VIII. Decision-Making Processes
IX. Conflict Management Processes
X. Change and Leadership Processes
XI. Processes of Emotion in the Workplace
XII. Organizational Diversity Processes
XIII. Technological Processes
XIV. The Changing Landscape of Organizations Approved for Online and Hybrid Delivery?: No Instructional Strategies: Lecture: 30-40%
Facilitated/Mediated Discussion: 20-30%
Case Studies: 10-15%
Mediated Instruction: 10-15%
Group Work: 15-20% Mandatory Course Components: None Equivalent Courses: None Accepted GRCC Advanced Placement (AP) Exam Credit: None AP Min. Score: NA Name of Industry Recognize Credentials: None
Course prepares students to seek the following external certification: No Course-Specific Placement Test: None Course Aligned with ARW/IRW Pairing: IRW 99 Mandatory Department Assessment Measures: None Course Type: Elective- Offering designed to expand learning opportunities for degree seeking students. May or may not be required for students in a specific GRCC program. Course Format: Lecture - 1:1 Total Lecture Hours Per Week: 3 People Soft Course ID Number: 103744 Course CIP Code: 09.01 Maximum Course Enrollment: 25 General Room Request: Standard lecture classroom High School Articulation Agreements exist?: No If yes, with which high schools?: NA Non-Credit GRCC Articulation Agreement With What Area: No Identify the Non Credit Programs this Course is Accepted: NA
School: School of Liberal Arts Department: Language & Thought Discipline: COM Faculty Credential Requirements: 18 graduate credit hours in discipline being taught (HLC Requirement), Master’s Degree (GRCC general requirement) Faculty Credential Requirement Details: Instructors must possess a Master’s Degree in Organizational Communication, or a Master’s Degree in Communication with course work in Organizational Communication. Firsthand communication experience in an organization is preferred. Last Revision Date Effective: 2017-03-03 20:31:10 Course Review & Revision Year: 2024-2025
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