CJ 243 - Methods of Interviewing

1. Identify interview influences caused by the external environment and personal attributes of the interviewer, and describe methods used to minimize their effect on the outcome.
2. Identify the stages of interviewing and demonstrate the ability to initiate, develop, and close an interview.
3. Identify and demonstrate the mechanics of questioning, including open, closed, probing, leading, and projective questions.
4. Demonstrate the ability to perform needs and risk assessments to determine appropriate treatment plan or program placement, utilizing acceptable clinical practice techniques.
5. Illustrate different styles of interviewing based on the offender type, i.e. violent, sexual, property, substance abuse, etc.
6. Identify the job interviewing skills needed by offenders and effective methods of instruction.
7. Understand the importance of record documentation and report writing knowledge and skills.
8. Effectively organize communications, ensuring there is a clear introduction and conclusion, the content is well sequenced, and there are appropriate transitions. 
9. Identify ethical dilemmas associated with environmental, social or cultural issues.

A. Definition

B. Conditions Conducive to Interviewing

II. EXTERNAL FACTORS AND ATMOSPHERE

A. Physical Setting

B. Language

C. Time

D. Physical Limitation

E. Paralinguistic

F. Tactile

G. Physical Characteristics

III. INTERNAL FACTORS AND ATMOSPHERE

A. Review of Stereotypes

B. Examination of Influences of Interviewer Personality

C. Creation of Self Awareness

D. Past and Present Influences

E. Cultural and Ethnic Awareness

F.  Ethics of Interviewing

H. Influence of Value and Belief System

IV. COMMUNICATION SKILLS

A. Listening Skills

B. Non Verbal Language

C. Empathy Skills

V. STAGES OF INTERVIEWING

A. Opening the Interview

1. Interviewer Initiated

2. Interview Initiated

B. Time Guidelines

C. Three Stages of Interviewing

1. Initiation

2. Development

3. Closing

D. Crisis Intervention

VI. THE QUESTION

A. Types of Question

1. Closed

2. Open

3. Probing

4. Projective

5. Leading

B. Direct v. Indirect Questions

C. Double Question

VII. COMMUNICATION

A. Interview defense And Coping Skills

B. Skills for Dealing With defense Obstacles

C. Methods of Encouraging Non Communicative Clients. 

VIII. SPECIFIC METHODS OF INTERVIEWING

A. Problem Centered Interviewing

B. Offender Interviews

1. Interrogation

2. Confession

3. Presentence Interview

a. Informational Interviewing

b. Needs and Risk Assessment

c. Collateral Information

d. Evaluation and Recommendation

4. Probation Offender Interviews

a. Maintaining Communication

b. Counseling Techniques

c. Goal Setting and Accountability   

5. Client Program Orientation and Needs/Risk Assessment

6. Record Documentation and Reports

IX. SPECIFIC OFFENSE INTERVIEWING

A. Offense Specific Interviewing

1. Difference in Style of Questioning

2. Difference in Questions and Response

3. Specific defense Mechanisms

X. EMPLOYMENT INTERVIEWS

A. Preparation for the Interview

B. Employment Application/Resume

1. Explanation of Negative Information

a. Criminal Record

b. Gaps in Employment

c. Skill Deficiencies

C. Screening Interview

D. Candidate Characteristics and Motivation

1. Attitude

2. Enthusiasm

E. Interview Question

1. Working Condition

2. Salary and Benefits

F. Dress

G. Disallowed Question

1. Questions Employer Should Not Ask

2. How to answer them. Report Writing

A. Incorporation of Interview Material into Written Report

B. Skills in Writing Concise Accurate Report.

Mediated Instruction: 5-15%

Group Exercise: 20-35%

Guest Speakers: 0-15%

Role Plays/Case Studies: 10-40%

Facilitated Discussion: 5-15%

Field Trip: 5-15%
Mandatory Course Components:
None
Equivalent Courses:
None