BA 183 - Supervision

Description
This course introduces students to the exciting world of supervision at the first level of management and the supervision process from both historical and research perspectives. Supervision is the art of getting things done through people to pursue organizational goals efficiently and effectively through the use of task-related activities, people-related activities, and change-related activities. Supervision employs the management functions of planning, organizing, staffing, leading and controlling. Critical skills are learned in the role of the supervisor, including decision making, discipline, communication, performance management, leadership, diversity and conflict resolution.

Credit Hours: 3
Contact Hours: 3
Prerequisites/Other Requirements: None
English Prerequisite(s): None
Math Prerequisite(s): None
Course Corequisite(s): None
Academic Program Prerequisite: None
Consent to Enroll in Course: No Department Consent Required
Dual Enrollment Allowed?: Yes
Number of Times Course can be taken for credit: 1
Programs Where This Course is a Requirement:
Management and Supervision, A.B., Business Administration, A.B., Pre-Management, A.B. (3+1, Davenport University),

General Education Requirement:
None
General Education Learner Outcomes (GELO):
NA
Course Learning Outcomes:

Demonstrate knowledge of theories related to supervision and explain the skills required for effective supervision.

2. Understand motivational concepts and determine the most appropriate motivation techniques to use in various situations.

3. Explain supervisory decision-making and problem-solving skills when working with employees.

4. Understand the proper key steps to use for the orientation, training, and development of new employees.

5. Understand the performance appraisal process.

6. Describe the role of leadership in the supervisor’s performance.

7. Recognize the role of a leader in building and sustaining effective teams in the workplace.

8. Explain the difference between diversity and inclusion in the work place and why a supervisor must demonstrate cultural competency to be effective in our 21^st century world.

9. Understand the various work modalities in use in the modern workplace.

10. Use high-quality, credible, relevant sources to support writing.

11. Consider the context, costs, benefits and consequences of potential solutions to problems or issues.

Course Outline:
I. What is Supervisor?

A. Supervision: Tradition and Contemporary Trends

B. The Supervisor as Leader

II. Modern Supervision Challenges

A. Groups, Teams, and Powerful Meetings

B. Corporate Social responsibility, Ethics, and Sustainability

C. Managing Diversity

III. Functions of the Supervisor

A. Reaching Goals: Plans and Controls

B. Organizing and Authority

C. Problem Solving, Decision Making, and Creativity

D. Ensuring High Quality and Productivity

IV. Skills of the Supervisor

A. Communication: Theory and Modern Media

B. Motivating Employees

C. Employee Challenges: Counseling and Discipline

D. Managing Time and Stress

E. Managing Conflict, Change, and Politics

V. Supervision and Human Resources

A. Selecting Employees

B. Providing Orientation and Training

C. Appraising Performance

Approved for Online and Hybrid Delivery?:
Yes
Instructional Strategies:
Lecture/Discussion: 0-30%

Facilitated class discussion: 0-30%

Student presentations and Q & A: 0-30%

Group work: 0-30%
Mandatory Course Components:
None
Equivalent Courses:
None

Accepted GRCC Advanced Placement (AP) Exam Credit: None
AP Min. Score: NA
Name of Industry Recognize Credentials: None

Course prepares students to seek the following external certification:
No
Course-Specific Placement Test: None
Course Aligned with ARW/IRW Pairing: NA

Mandatory Department Assessment Measures:
None

Course Type:
Program Requirement- Offering designed to meet the learning needs of students in a specific GRCC program.
Course Format:
Lecture - 1:1
Total Lecture Hours Per Week: 3
People Soft Course ID Number: 100017
Course CIP Code: 52.9999
Maximum Course Enrollment: 24
General Room Request: None

High School Articulation Agreements exist?: No
If yes, with which high schools?: NA
Non-Credit GRCC Articulation Agreement With What Area: No
Identify the Non Credit Programs this Course is Accepted: NA

School: School of Business & Industry
Department: Business
Discipline: BA
Faculty Credential Requirements:
Master’s Degree (GRCC general requirement)
Faculty Credential Requirement Details:
All faculty teaching this course are required to possess a minimum of two years of relevant work experience.

Major Course Revisions: N/A
Last Revision Date Effective: 20220214T20:42:05
Course Review & Revision Year: 2026-2027