BA 101 - Business and Technical English I Description This course introduces students to technical and business communication. Students develop skills in writing and editing business letters, memos, electronic messages, and employment communications. Students also review proper writing mechanics, including sentence structure, grammar, and punctuation; and learn organizational strategies for developing positive, negative, and persuasive business communications. Credit Hours: 3 Contact Hours: 3 Prerequisites/Other Requirements: None English Prerequisite(s): Eligible for IRW 101 /EN 101 Math Prerequisite(s): None Course Corequisite(s): None Academic Program Prerequisite: None Consent to Enroll in Course: No Department Consent Required Dual Enrollment Allowed?: Yes Number of Times Course can be taken for credit: 1 General Education Requirement: None General Education Learner Outcomes (GELO): NA Course Learning Outcomes:
- Explain the uses of communication in business.
- Plan a communication by analyzing the purpose of the message, considering the reaction of the reader, and choosing an appropriate channel.
- Organize a communication by choosing the appropriate direct or indirect strategy.
- Plan and write business communications that accomplish the following purposes: to inform, to request, and to respond.
- Write clear, concise, and courteous communications that convey a positive tone and consider benefits to the reader.
- Format business letters, memoranda, and electronic communications correctly.
- Organize and write employment-related communications.
- Proofread communications so that they are correct in content, sentence structure, word usage, spelling, grammar, and mechanics.
- Understand the role of context, audience, and purpose when developing a communication.
- Complete work accurately, with attention to detail.
Course Outline: I. 4-6 Weeks: review grammar and learn the business writing process
A. Grammar Review
B. Workplace Communication Skills
C. Planning Business Messages
D. Composing Business Messages
E. Revising Business Messages
II. 4-7 Weeks: format and write business documents
A. Formatting Memos and Letters
B. Electronic Messages
C. Positive Messages
D. Negative Messages
E. Persuasive Messages
III. 1-2 Weeks: plan and practice employment communications
A. Job Search
B. Resumes and Cover Letters
C. Interviewing and Following Up Approved for Online and Hybrid Delivery?: Yes Instructional Strategies: Lecture: 25-75%
Facilitated discussion: 25-75%
Mediated instruction: 0-25%
Group work: 0-25% Mandatory Course Components: None Equivalent Courses: None Accepted GRCC Advanced Placement (AP) Exam Credit: None AP Min. Score: NA Name of Industry Recognize Credentials: None
Course prepares students to seek the following external certification: No Course-Specific Placement Test: None Course Aligned with ARW/IRW Pairing: NA Mandatory Department Assessment Measures: None Course Type: Elective- Offering designed to expand learning opportunities for degree seeking students. May or may not be required for students in a specific GRCC program. Course Format: Lecture - 1:1 Total Lecture Hours Per Week: 3 People Soft Course ID Number: 100006 Course CIP Code: 52.9999 Maximum Course Enrollment: 24 General Room Request: prefer computer lab or LearnLab High School Articulation Agreements exist?: No If yes, with which high schools?: NA Non-Credit GRCC Articulation Agreement With What Area: No Identify the Non Credit Programs this Course is Accepted: NA
School: School of Business & Industry Department: Business Discipline: BA Faculty Credential Requirements: Master’s Degree (GRCC general requirement), Professionally qualified through work experience in field (Perkins Act or Other) (list below) Faculty Credential Requirement Details: Major Course Revisions: N/A Last Revision Date Effective: 20220214T20:41:36 Course Review & Revision Year: 2026-2027
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