CJ 243 - Methods of Interviewing Description This course is an introduction to the techniques of interviewing for use in obtaining information, diagnosis, counseling, and job seeking. There is a special emphasis on skills law enforcement and corrections personnel need in their professions. The class includes role playing and group discussion. Credit Hours: 3 Contact Hours: 3 School: School of Business & Industry Department: Criminal Justice Discipline: CJ Last Revision Date Effective: 2018-2019 Course Review & Revision Year: 2023-2024 Course Type: Program Requirement- Offering designed to meet the learning needs of students in a specific GRCC program. Course Format: Lecture - 1:1
General Education Requirement: None General Education Learner Outcomes (GELO): NA Course Learning Outcomes:
- Identify interview influences caused by the external environment and personal attributes of the interviewer, and describe methods used to minimize their effect on the outcome.
- Identify the stages of interviewing and demonstrate the ability to initiate, develop, and close an interview.
- Identify and demonstrate the mechanics of questioning, including open, closed, probing, leading, and projective questions.
- Demonstrate the ability to perform needs and risk assessments to determine appropriate treatment plan or program placement, utilizing acceptable clinical practice techniques.
- Illustrate different styles of interviewing based on the offender type, i.e. violent, sexual, property, substance abuse, etc.
- Demonstrate understanding of the rights and characteristic reactions of a crime victim.
- Identify the job interviewing skills needed by offenders and effective methods of instruction.
- Understand the importance of record documentation and report writing knowledge and skills.
- Effectively organize communications, ensuring there is a clear introduction and conclusion, the content is well sequenced, and there are appropriate transitions.
- Identify ethical dilemmas associated with environmental, social or cultural issues.
- Complete work accurately, with attention to detail.
Approved for Online Delivery?: No Course Outline: I. INTRODUCTION TO INTERVIEWING
A. Definition
B. Conditions Conducive to Interviewing
II. EXTERNAL FACTORS AND ATMOSPHERE
A. Physical Setting
B. Language
C. Time
D. Physical Limitation
E. Paralinguistic
F. Tactile
G. Physical Characteristics
III. INTERNAL FACTORS AND ATMOSPHERE
A. Review of Stereotypes
B. Examination of Influences of Interviewer Personality
C. Creation of Self Awareness
D. Past and Present Influences
E. Cultural and Ethnic Awareness
F. Ethics of Interviewing
H. Influence of Value and Belief System
IV. COMMUNICATION SKILLS
A. Listening Skills
B. Non Verbal Language
C. Empathy Skills
V. STAGES OF INTERVIEWING
A. Opening the Interview
1. Interviewer Initiated
2. Interview Initiated
B. Time Guidelines
C. Three Stages of Interviewing
1. Initiation
2. Development
3. Closing
D. Crisis Intervention
VI. THE QUESTION
A. Types of Question
1. Closed
2. Open
3. Probing
4. Projective
5. Leading
B. Direct v. Indirect Questions
C. Double Question
VII. COMMUNICATION
A. Interview defense And Coping Skills
B. Skills for Dealing With defense Obstacles
C. Methods of Encouraging Non Communicative Clients.
VIII. SPECIFIC METHODS OF INTERVIEWING
A. Problem Centered Interviewing
B. Offender Interviews
1. Interrogation
2. Confession
3. Presentence Interview
a. Informational Interviewing
b. Needs and Risk Assessment
c. Collateral Information
d. Evaluation and Recommendation
4. Probation Offender Interviews
a. Maintaining Communication
b. Counseling Techniques
c. Goal Setting and Accountability
5. Client Program Orientation and Needs/Risk Assessment
6. Record Documentation and Reports
IX. SPECIFIC OFFENSE INTERVIEWING
A. Offene Specific Interviewing
1. Difference in Style of Questioning
2. Difference in Questions and Respones
3. Specific defense Mechanisms
X. EMPLOYMENT INTERVIEWS
A. Preparation for the Interview
B. Employment Application/Resume
1. Explanation of Negative Information
a. Criminal Record
b. Gaps in Employment
c. Skill Deficiencies
C. Screening Interview
D. Candidate Characteristics and Motivation
1. Attitude
2. Enthusiasm
E. Interview Question
1. Working Condition
2. Salary and Benefits
F. Dress
G. Disallowed Question
1. Questions Employer Should Not Ask
2. How to answer them. Report Writing
A. Incorporation of Interview Material into Written Report
B. Skills in Writing Concise Accurate Report. Mandatory CLO Competency Assessment Measures: None Name of Industry Recognize Credentials: NA Instructional Strategies: Lecture: 30-40%
Mediated Instruction: 5-15%
Group Exercise: 20-35%
Guest Speakers: 0-15%
Role Plays/Case Studies: 10-40%
Facilitated Discussion: 5-15%
Field Trip: 5-15%
Mandatory Course Components: None Academic Program Prerequisite: None Prerequisites/Other Requirements: None English Prerequisite(s): None Math Prerequisite(s): None Course Corerequisite(s): None Course-Specific Placement Test: None Consent to Enroll in Course: No Department Consent Required Total Lecture Hours Per Week: 3 Faculty Credential Requirements: Master’s Degree (GRCC general requirement), Professionally qualified through work experience in field (Perkins Act or Other) (list below) Faculty Credential Requirement Details: Master’s Degree in social sciences required. Education emphasis and four years work experience in Criminal Justice, Social Work, or Addiction Studies is preferred. Maximum Course Enrollment: 26 Equivalent Courses: None Dual Enrollment Allowed?: No Number of Times Course can be taken for credit: 1 First Term Valid: Fall 2019 (8/1/2019) Programs Where This Courses is a Requirement: Addiction Studies Certificate, Corrections, A.A.A.S., Juvenile Services, A.A.A.S. 1st Catalog Year: 2019-2020 People Soft Course ID Number: 100888 Course CIP Code: 43.9999 High School Articulation Agreements exist?: No If yes, with which high schools?: NA Non-Credit GRCC Agreement exist?: No If yes, with which Departments?: NA Corporate Articulation Agreement exist?: No If yes, with which Companies?: NA
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