BA 270 - Marketing Description This course introduces students to the exciting world of marketing and the marketing process, including the role and nature of marketing as a mechanism for creating new customers, products, and services. Students learn how to see the marketing process through the eyes of the marketing professional and develop winning marketing strategies to exceed customer expectations. Students learn to develop product, price, promotion, and distribution channel strategies. This course includes consumer buying behavior, product concepts, international and service marketing, ethics, and the future of marketing. Credit Hours: 3 Contact Hours: 3 School: School of Business & Industry Department: Business Discipline: BA Last Revision Date Effective: 2017-03-03 20:11:00 Course Review & Revision Year: 2025-2026 Course Type: Program Requirement- Offering designed to meet the learning needs of students in a specific GRCC program. Course Format: Lecture - 1:1
General Education Requirement: None General Education Learner Outcomes (GELO): NA Course Learning Outcomes:
- Define marketing and the role it plays in helping organizations achieve success.
- Evaluate the nature and importance of marketing.
- Explain the various roles of marketing within an organization.
- Discuss the importance of the marketing environment, ethics, and social responsibility.
- Describe and apply the principles and elements of marketing planning.
- Distinguish between market segmentation, targeting, and positioning.
- Explain the resource allocation problem in modern societies and intelligently discuss the role of markets and marketing in that context.
- Recommend plausible new marketing strategies, based on an organization’s current situation with regard to internal and external factors.
- Seek out experts, resources, research, etc. to support the students’ own marketing interests.
- Consider the context, costs, benefits and consequences of potential solutions to problems or issues. (CT2)
- Use high-quality, credible, relevant sources to support writing. (CS8)
Approved for Online Delivery?: Yes Course Outline: I. Initiating the Marketing Process
A. Creating Customer Relationships and Value through Marketing.
B. Developing Successful Organizational and Marketing Strategies.
C. Scanning the Marketing Environment.
D. Ethical and Social Responsibility for Sustainable Marketing.
II. Understanding Buyers and Markets
A. Understanding Consumer Behavior.
B. Understanding Organizations as Customers.
C. Understanding and Reaching Global Consumers and Markets.
III. Targeting Marketing Opportunities
A. Marketing Research; From Customer Insights to Actions.
B. Market Segmentation, Targeting, and Positioning.
IV. Satisfying Marketing Opportunities
A. Developing New Products and Services.
B. Managing Successful Products, Services, and Brands.
C. Services Marketing.
D. Retailing and Wholesaling.
E. Implementing Interactive and Multichannel Marketing.
F. Advertising, Sales Promotion, and Public Relations.
G. Personal Selling and Sales Management. Mandatory CLO Competency Assessment Measures: None Name of Industry Recognize Credentials: NA Instructional Strategies: Lecture/Discussion: 10-50%
Facilitated class discussion: 10-50%
Student presentations and Q & A: 0-30%
Group work: 0-30%
Mandatory Course Components: None Academic Program Prerequisite: None Prerequisites/Other Requirements: None English Prerequisite(s): None Math Prerequisite(s): None Course Corerequisite(s): None Course-Specific Placement Test: None Course Aligned with IRW: IRW 99 Consent to Enroll in Course: No Department Consent Required Total Lecture Hours Per Week: 3 Faculty Credential Requirements: Master’s Degree (GRCC general requirement), Professionally qualified through work experience in field (Perkins Act or Other) (list below) Faculty Credential Requirement Details: Professor must possess proven successful marketing experience. Maximum Course Enrollment: 28 Equivalent Courses: None Dual Enrollment Allowed?: No Advanced Placement (AP) Exam Credit Accepted: None AP Min. Score: NA Number of Times Course can be taken for credit: 1 Programs Where This Courses is a Requirement: Accounting, A.B., Business Administration, A.B., Craft Brewing, Packaging, and Service Operations Certificate, Entrepreneurship Certificate, Management and Supervision, A.B., Marketing, A.B., Pre-Accounting, A.B. (3+1, Davenport University), Pre-Business, A.A. (Cornerstone University), Pre-Business, A.B. (3+1, Davenport University), Pre-Business, A.A. (Grand Valley State University), Pre-Business Administration, A.A. (Western Michigan University), Pre-Management, A.B. (3+1, Davenport University), Pre-Music and Entertainment Business, A.A. (3 + 1, Ferris State University), Retail Management Certificate, People Soft Course ID Number: 100046 Course CIP Code: 52.9999 High School Articulation Agreements exist?: No If yes, with which high schools?: NA Non-Credit GRCC Agreement exist?: No If yes, with which Departments?: NA Corporate Articulation Agreement exist?: No If yes, with which Companies?: NA
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